Frequently asked questions
How long does shipping take?
We ship from our warehouse within 1–2 business days. Standard delivery to the US takes 7–12 business days. You'll receive a tracking number as soon as your order ships.
What materials are the bags made from?
Each bag is crafted from premium leather with ultra-soft plush material, finished with silver-tone clasp hardware and metal protective feet on the base.
What if I don't love it?
We offer a 14-day satisfaction guarantee. If you're not completely happy with your purchase, reach out to our team and we'll make it right.
How does the buy one get one free offer work?
Add one bag to your cart and you'll be able to select a second bag in any colour for free on the same page. Two premium bags for the price of one.
Can I wear it different ways?
Yes. Every bag comes with an adjustable shoulder strap so you can wear it as a handbag, over the shoulder, or crossbody.